Privacy Policy

This Privacy Policy explains how COLARC S.R.L. (“LookerOnline”) collects, uses, stores and protects your personal data when you visit or use lookeronline.com or magazine.lookeronline.com. By using our services, you consent to the practices described herein.

Data Controller

COLARC S.R.L.
Registered office: Piazza Indipendenza 6, 58031 Arcidosso (GR), Italy
Chamber of Commerce of Grosseto REA GR‑84581
VAT & Tax ID: 01091330538
Share capital: € 36,755.00 fully paid
Certified email (PEC): colarcsrl@pec.it
Contact email: info@lookeronline.com

Personal Data We Collect

Identification data: name, surname, email address, phone number
Contact data: billing and shipping address
Payment data: payment method details (processed by third‑party providers)
Technical data: IP address, device type, browser type, navigation data
Cookies: see section “Cookies” below

Purposes of Processing

To perform and manage your orders, payments and shipments
To provide customer support
To send newsletters and promotional communications (only with your explicit consent)
To analyze and improve our website and services
To prevent fraud and ensure security of the website
To comply with legal and fiscal obligations

Legal Basis for Processing

Contractual necessity (Art. 6(1)(b) GDPR): to fulfill orders and related services
Consent (Art. 6(1)(a) GDPR): for marketing communications and use of profiling cookies
Legal obligation (Art. 6(1)(c) GDPR): to comply with tax and corporate laws
Legitimate interest (Art. 6(1)(f) GDPR): to analyze performance, prevent abuse, and optimize services

Data Retention

We retain your personal data only as long as necessary for the purposes listed above and to meet statutory retention periods (e.g. 10 years for accounting records). Marketing data is deleted upon withdrawal of consent.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration or loss. Access is restricted to authorized personnel only.

Disclosure to Third Parties

Payment service providers (e.g. Shopify Payments, PayPal, Klarna)
Logistics and shipping companies
Hosting and IT infrastructure providers
Email marketing platforms (e.g. Brevo)
Analytics and advertising providers (e.g. Google, Meta/Facebook)
Legal, fiscal and accounting advisors
Judicial or administrative authorities, if legally required

International Transfers

Some of our service providers may process your data outside the European Economic Area. When this happens, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Profiling and Automated Decision-Making

We may analyze your behavior and preferences to personalize offers and content. This profiling does not produce legal or similarly significant effects on you.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors.

Your Rights

You have the right to access, correct or delete your personal data; restrict or object to processing; request data portability; withdraw consent at any time (without affecting the lawfulness of prior processing). To exercise your rights, contact us at info@lookeronline.com or via PEC at colarcsrl@pec.it.

Cookies

We use different types of cookies to operate our website effectively and improve your user experience:

Technical cookies: necessary for site operation and navigation. These do not require consent.
Analytics cookies: used to collect aggregated, anonymous statistics about site usage (e.g. via Google Analytics). These may require consent if not anonymized.
Profiling cookies: used to track user behavior for marketing and advertising purposes, including through third parties (e.g. Google Ads, Meta Pixel). These are activated only with your explicit consent.

On your first visit, a cookie banner will allow you to accept, reject or customize your preferences. You can always change or withdraw your consent through the banner or your browser settings.

For more information about third-party cookies and how they process your data, please refer to their policies:
Google Privacy Policy
Meta/Facebook Privacy Policy